Privacy Policy

Last updated: July 29, 2026

Solyra® Mushroom Lights ("we," "our," or "us") operates the website https://solyramushroomlights.com. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from our site.

1. Personal Data We Collect

We collect various types of personal data to provide and improve our services to you. This may include:

• Contact Information: Name, email address, shipping address, billing address, and phone number.
• Payment Information: Credit card numbers, debit card numbers, or other payment details (processed securely by third-party payment processors). We do not store full payment card details on our servers.
• Account Information: Username and password if you create an account with us.
• Device Information: IP address, browser type, operating system, device identifiers, and mobile network information.
• Usage Data: Information about how you interact with our website, including pages visited, products viewed, time spent on pages, and referring URLs.
• Location Data: General geographic location derived from your IP address.

2. How We Collect Your Data

We collect personal data through various methods:

• Direct Interactions: When you create an account, place an order, subscribe to our newsletter, fill out forms, or contact us directly.
• Automated Technologies: Through cookies, web beacons, and other tracking technologies as you navigate our website.
• Third-Party Sources: From analytics providers, advertising networks, and payment processors, consistent with their privacy policies.

3. Purpose of Data Collection

We use the collected data for the following purposes:

• Order Fulfillment: To process and fulfill your orders, including shipping products and sending order confirmations.
• Customer Service: To provide customer support, respond to your inquiries, and manage returns or exchanges.
• Marketing and Promotions: To send you promotional emails, newsletters, and information about new products or special offers, where you have consented.
• Website Improvement: To analyze website usage, improve our website's functionality, and enhance user experience.
• Analytics: To understand how users interact with our website and services, using tools like Google Analytics.
• Advertising and Targeting: To deliver targeted advertisements to you on our website and third-party platforms (e.g., Meta, TikTok, Snapchat) based on your interests and browsing behavior.
• Security and Fraud Prevention: To protect our website and customers from fraudulent transactions and unauthorized access.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Third-Party Services That Receive Data

We share your personal data with third-party service providers to help us operate our business and provide our services. These third parties include:

• Payment Processors: Such as Stripe or PayPal, to process your payments securely. They receive necessary payment and billing information.
• Shipping Carriers: Such as USPS, UPS, or FedEx, to deliver your orders. They receive your name, shipping address, and contact information.
• Analytics Providers: Such as Google Analytics, to track and report website traffic and user behavior. They receive anonymized usage data and IP addresses.
• Advertising Platforms: Such as Meta (Facebook/Instagram), TikTok, and Snapchat, to deliver targeted advertising. They receive data from tracking pixels (e.g., Facebook Pixel) which may include browsing behavior, purchase history, and device information.
• Email Marketing Services: To send newsletters and promotional communications. They receive your email address and name.
• Customer Support Platforms: To manage customer inquiries and support.

These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.

5. Cookie Policy

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content and ads.

• What are Cookies? Cookies are small text files placed on your device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
• Types of Cookies We Use:
  • Strictly Necessary Cookies: Essential for the website to function correctly (e.g., enabling shopping cart functionality).
  • Performance Cookies: Collect information about how visitors use our website (e.g., Google Analytics) to improve its performance.
  • Functionality Cookies: Remember choices you make (e.g., language preferences) to provide a more personalized experience.
  • Targeting/Advertising Cookies: Used to deliver advertisements more relevant to you and your interests (e.g., Meta Pixel, TikTok Pixel).
• Managing Cookies: You can control and manage cookies in various ways. Most web browsers allow you to block or delete cookies through your browser settings. However, blocking all cookies may impact your user experience and prevent certain parts of our website from functioning correctly.

6. Data Retention Period

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Generally, we retain order information for a period of 7 years for tax and accounting purposes. Marketing consent data is retained until you opt-out. Usage data is typically retained for a shorter period, unless it is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer periods.

7. Your Rights

Depending on your location (e.g., GDPR for EU residents, CCPA for California residents), you may have the following rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data we hold.
• Right to Correction (Rectification): You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Deletion (Erasure): You have the right to request that we erase your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to Opt-Out of Marketing: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or by contacting us.
• Right to Opt-Out of Sale/Sharing (CCPA): California residents have the right to opt-out of the “sale” or “sharing” of their personal information. We do not “sell” your personal information in the traditional sense. However, the use of certain advertising cookies may be considered “sharing” under CCPA. You can manage your cookie preferences as described in Section 5.

To exercise any of these rights, please contact us using the details provided below.

8. Children's Privacy (COPPA Compliance)

Our website is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.

9. Contact Information for Privacy Inquiries

If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise your rights, please contact us at:

Email: support@solyramushroomlights.com

Website: https://solyramushroomlights.com

10. How Policy Updates Are Communicated

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.